Honesty Sells

Top sales performers know the real way to win a customer's heart (and loyalty) is by building open, honest relationships with them. For anyone who wants to sell more, sell better, and sell more honestly.

Honesty Sells is the perfect straight-talking guide to sales success.

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Steven Gaffney »
www.stevengaffney.com
Colleen Francis »
www.engageselling.com
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Honesty Sells is Officially Released!

Steven and I are pleased to announce the official release of Honesty Sells!

It’s been a long time coming and we couldn’t be more proud. I am sincerely convinced that the marks a new chapter for sales professionals: abandoning the old tricks for long term, honest ... read more

[ More ] May 26th, 2009 | No Comments | Posted in Featured Post, News |

Parlez-vous français?

One of my responsibilities with a former employer was to hire a new sales rep for a bilingual position (French/English) to serve our overseas clients.

I received many resumes written in both languages. Several of them included a note explaining that the potential candidate spoke a ... read more

[ More ] May 25th, 2009 | No Comments | Posted in Horror Stories |

Just sign right here…

I was approached at home one day by a door-to-door sales person selling an energy contract. His rates sounded reasonable, so I asked him if he could give me a firm quote based on our home and general energy usage.

He told me that he would ... read more

[ More ] May 19th, 2009 | No Comments | Posted in Horror Stories |

Get it in writing

I was negotiating a few years back with a major hotel chain for a large event that we were hosting at one of their finer properties. Because of the importance of the event, I made sure to lay out every detail of what we needed ... read more

[ More ] May 12th, 2009 | No Comments | Posted in Horror Stories |

Made in China

Several years ago, the company I was working for at the time decided to save a little money by phasing out a successful product line that had been made in Canada for many years, and substituting it with one that came from China.

That’s all well ... read more

[ More ] May 5th, 2009 | No Comments | Posted in Horror Stories |
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